1. Shipping Charges: Shipping charges will be calculated based on the weight, dimensions of the package, and the delivery location. These charges will be clearly stated in your quotation or invoice.

2. Shipping Methods: We partner with reputable courier and logistics providers to ensure reliable and timely delivery. The specific shipping method may vary depending on the size and destination of your order.

3. Processing Time: Once your order is ready for shipment (this includes the production time for customized items), it will be processed for dispatch. Processing times may vary depending on the order volume and product complexity. We will aim to dispatch your order as efficiently as possible.

4. Estimated Delivery Time: The estimated delivery time will depend on the shipping method and the delivery location. We will provide you with an estimated timeframe upon dispatch. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as carrier delays or unforeseen logistical issues.

5. Shipping Address: Please ensure that the shipping address provided is accurate and complete. Shivya Products will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.

6. Tracking: Once your order is shipped, we will endeavor to provide you with tracking information, if available from the shipping carrier, so you can monitor the progress of your delivery.

Delivery:

1. Receipt of Goods: Upon delivery, please inspect the packaging for any signs of damage before accepting the shipment. If you notice any damage, please make a note of it on the delivery receipt and inform us immediately.

2. Delivery Confirmation: A signature may be required upon delivery to confirm receipt of the goods.